How INSG finds what's costing you sales.

One lightweight script captures real visitor behavior. INSG turns it into ranked diagnoses, revenue impact, and clear fixes — automatically.

Diagnosis engine

Finds what's hurting conversion — automatically.

INSG evaluates every page against dozens of diagnostic rules. Each finding requires multiple confirming signals and passes contradiction checks before surfacing. No single-metric false alarms. Built on the SBDA framework (Sessions → Behavior → Diagnosis → Action).

✓ Uses multiple signals — behavior, performance, and flow data combined ✓ Only fires when evidence is strong enough to trust ✓ Ranks issues by real impact on your conversion ✓ Every finding includes evidence, likely cause, and a recommended fix ✓ Dozens of built-in diagnoses across conversion, UX, performance, and flow

What it detects

Conversion issues — invisible CTAs, competing buttons, hesitation before action
Navigation friction — unexpected exits, drop-offs before checkout, looping visitors
UX problems — broken elements, mobile friction, form errors, dead clicks
Performance impact — slow pages, JS errors, layout shifts, network issues
Revenue leaks

See how much each issue is costing you.

INSG estimates revenue at risk for every finding, so you fix the highest-impact problems first.

✓ Revenue at risk per issue ✓ Affected sessions percentage ✓ Findings ranked by impact ✓ Before/after tracking on fixes
Behavior signals

Understand how visitors actually interact.

A lightweight script captures the behavior patterns that actually explain why users don't convert.

Engagement

Scroll depth and attention time Reading speed (read, skim, or scan) Copy-text events (comparison shopping signal) CTA visibility and hover patterns

Frustration

Rage clicks and dead clicks Scroll hesitation Form friction and keyboard retries JavaScript errors visitors encounter
Performance

Catch what's breaking before customers complain.

Real user measurements from real browsers — not synthetic lab tests.

✓ Core Web Vitals (LCP, CLS, INP) ✓ JavaScript error detection ✓ Network quality impact ✓ Performance regression alerts
Ecommerce

Full-funnel revenue tracking. Zero setup.

Install the WordPress plugin, activate, done. Every step from product view to purchase — tracked automatically. No Tag Manager. No data layer.

Product views
Add to cart
Checkout started
Purchase completed
Variant interactions
Coupon tracking
Cart changes
Refund tracking

Works with WooCommerce and WP EasyCart. Both auto-detected on activation.
INSG connects storefront behavior to checkout outcomes, so you can see where revenue is actually leaking.

Heatmaps

See where visitors click, rage, and give up.

Click heatmaps overlaid on your real page layout. Filter by click type, device, and time period. Heatmaps are evidence, not guesswork.

Click + rage + dead click maps — four view modes with scroll depth
Real element names — tooltips show "Add to Cart" not CSS selectors
DOM snapshots captured automatically — real layout context, text redacted for privacy
Layout change tracking — before/after impact on clicks and exits
Cart Rescue · Pro

Recover hesitant shoppers automatically.

INSG detects shoppers who return to their cart multiple times without buying — a strong signal of price uncertainty or indecision. When the behavioral threshold is met, a one-time discount code appears in a non-intrusive banner. The code is created on-demand via the Shopify Admin API and automatically cleaned up after expiry.

Behavioral triggers — cart visits 3+, scroll pauses, rage clicks, dwell time
Anti-gaming gates — randomized probability, daily caps, one-per-visitor limit
Full conversion tracking — shown, clicked, converted, revenue recovered
Zero clutter — expired codes auto-deleted from your Shopify Discounts

Built for privacy — without losing insight.

Built for privacy-first teams that still need actionable insight. No consent banner required.

No cookies No IP storage No fingerprinting GDPR compliant 5KB script

Live in under 60 seconds.

1

Install

Add the WordPress plugin or drop the script tag into your site.

2

Collect

INSG starts capturing behavior immediately. No configuration.

3

Act

First findings within 24 hours. Clear issues, clear fixes.

See what's costing you sales this week.

Start free. No credit card. First findings in 24 hours.

Want the full technical breakdown? See docs